We offer two kinds of warranty
- Each item sold from our Company have 12 months of warranty.
- There is a possibility to extend basic warranty to do 2, 3, and even 5 years.
- In case of basic warranty our RMA team have 14 days from date of delivery. Usualy it takes 7 days. After sending us RMA form you will get your RMA numer and shipping address on with you will need to send damaged equipment. About compliting and shipping we inform via email or phone.
- You can find RMA Form here: RMA form
- This option is intended for anyone who wants to feel really safe throughout the warranty period.
- You can buy netacct for 1,2,3 and 5 years.
- Netacct is mostly diagnostics, elimination of failures and replacement of the device on the Next Business Day.
- For whole warranty time you can contact our engineer team witch in case of emergency can either help you with eliminating problem or decide to replace product. Direct contact speed up this process.
- Malfunction you can report either by form or by phone.
- The implementation of the NetAcct warranty and any related services takes place on business days from 8:00 am to 4:00 pm.